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We look forward to receiving your message! We respond to every request as quickly as possible, but please be aware that this may take longer during weekends and holidays.

Please include:
一 Your email or username
一 Your VR headset
一 Method used to access SLR (e.g. web or DeoVR app)
一 The nature of your issue. For example, which video or feature? Please let us know the problem, and if it worked previously

For the best experience, use the DeoVR app. The SLR app is no longer supported - for more details go here: //exchangecity.ru/redporn/blog/449-the-slr-windows-app-is-being-deprecated

Please check if your payment information is valid or consider using a different credit card when signing up.

Please be prepared to go through a short validation to verify you are the account owner.

You might claim a refund if a service could not be provided. In order to request one, please click on the “Refund request” option and choose the specific purchase for which you are seeking a refund. If you cannot find the purchase you want to request a refund for, you can proceed by completing this form.️

Beware that cash refunds require service log review by your payment institution.️ SLR support might credit your balance for the amount of refund with no payment institution procedures.

You can cancel your subscription in your profile by clicking your username in the top right corner of the website or following this link. //exchangecity.ru/redporn/user/profile

exchangecity.ru is a great community of VR enthusiasts that brings the best of VR porn into the world. 38,769 videos from hundreds of content producers are available with SLR Premium subscription. While we strongly believe that SLR Premium works best for everyone, some producers decided to make their videos available only as pay per video. That’s why not every video you see on the site is included in SLR Premium.

For best results, we recommend the Meta Quest 3, Quest Pro, Quest 2 and PICO 4 standalone VR headsets, and most recent PCVR set-ups. (Older headsets, such as GearVR, PSVR and Cardboard are no longer supported.) For the most up-to-date information, check our useful blog: //exchangecity.ru/redporn/blog/216-whats-the-best-headset-for-vr-porn

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